Thank you for shopping with THE BASEMENT CLUB (FZE) We want to ensure your order reaches you quickly and smoothly. Please take a moment to review our shipping policy for more details.

Shipping Duration:

• Orders within the UAE typically take 3-6 working days to be delivered after the order is shipped. However, please note that unforeseen factors such as weather conditions or other unexpected circumstances may occasionally cause delays.
• If your delivery is delayed, we will notify you via email with an updated delivery estimate.

Shipping Fees:

• Shipping fees will vary depending on your delivery location. The exact shipping cost will be calculated and displayed during checkout, so you’ll know the total before completing your order.
• We aim to provide transparent shipping costs, ensuring no hidden fees.

Order Processing:

• Once your order is placed, it will be processed and packed as quickly as possible. After your package is packed and shipped, you will receive an email notification confirming the shipment.

International Shipping:

• Currently, we only offer shipping within the UAE. For international shipping inquiries, please contact our customer support team.

Address Verification:

• Please ensure that your shipping address is correct and complete. We are not responsible for delays or issues caused by incorrect or incomplete address information.

Contact Us:

If you have any questions regarding your order or shipping, feel free to reach out to our customer service team at contact@thebasementclub.ae.

Thank you for choosing THE BASEMENT CLUB (FZE)  – we appreciate your business and look forward to delivering your premium performance activewear to you soon!